Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information about our shipping process and delivery times.
Order Processing
All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a shipping confirmation email with your tracking information.
Shipping Time
We offer fast and reliable delivery across the United Kingdom.
Estimated delivery time:
3–4 business days
Please note that delivery times are estimates and may vary slightly during busy periods or due to courier delays.
Shipping Cost
We offer Free UK Shipping on all orders.
There are no additional shipping charges for standard delivery within the United Kingdom.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery in real time.
If you do not receive tracking details within 3 business days, please contact our support team.
Delivery Issues
If your order has not arrived within 7 business days, please contact us and we will investigate the issue with the courier.
We recommend checking with neighbors or your local delivery office if the courier attempted delivery.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase.
If an incorrect address is provided, we may not be able to change the address once the order has been shipped.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us immediately. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our support team. support@oborox.com
We are happy to assist you.