Warranty Policy

At OBOROX UK, we are committed to delivering high-quality products that you can rely on every day. To give our customers peace of mind, all OBOROX products are covered by a 1-Year Limited Warranty.

1-Year Limited Warranty

Every pair of earbuds and headphones purchased from OBOROX UK includes a 12-month warranty starting from the date of delivery.

This warranty covers manufacturing defects and product faults that occur during normal use.

If your product develops a fault within the warranty period, we will repair or replace the item at no additional cost.

What the Warranty Covers

Our warranty includes:

• Manufacturing defects
• Hardware malfunctions
• Charging or battery issues
• Audio faults or connectivity problems under normal use

What the Warranty Does Not Cover

The warranty does not apply to damage caused by:

• Accidental drops or physical damage
• Water damage beyond the product’s stated resistance level
• Misuse or improper handling
• Unauthorized repairs or modifications
• Normal wear and tear over time

Warranty Claims

If you believe your product is defective and covered under warranty, please contact our support team with the following information:

• Your order number
• A brief description of the issue
• Photos or videos showing the problem (if applicable)

Our team will review your request and provide the next steps to resolve the issue.

Replacement Process

Once your warranty claim is approved, we will arrange either:

• A replacement product, or
• An appropriate solution depending on the issue

Our goal is to resolve warranty claims quickly and fairly so you can continue enjoying your OBOROX product.

Contact Us

If you have any questions about your warranty or need assistance with a product issue, please contact our support team.

We are always happy to help.

OBOROX UK

Premium Sound. Reliable Performance.